Terms & Conditions

  • All works are to be completed in accordance with relevant Australian Standards, Building Codes, workplace health and safety requirements, and any applicable site requirements.
  • The client agrees to make full payment on completion of works, unless otherwise agreed in writing.
  • All works are to be carried out during normal working hours unless otherwise noted or agreed in writing.
  • All quoted works are subject to variations as required, and at the discretion of CSA Property Services, in order to safely and properly complete the agreed works. Any variations, additional labour, materials, access requirements, subcontractor costs or out-of-scope works will incur further fees and charges in addition to the original quoted amount.
  • All invoices will be provided in categories of service and GST only. Itemised accounts may not be issued unless agreed in writing prior to commencement.
  • CSA Property Services provides quotes and estimates based on the information supplied by the client at the time of enquiry, site inspection or assessment. If the information provided is incomplete, inaccurate or changes after the quote is issued, the quoted amount may be revised.
  • The client is responsible for providing safe, clear and reasonable access to the site, including keys, access codes, parking details, security instructions, tenant or occupant notifications and any site-specific requirements.
  • CSA Property Services will not be responsible for delays, additional costs or incomplete works caused by restricted access, locked areas, incorrect access details, unsafe conditions, tenant access issues or third-party site issues.
  • The client must notify CSA Property Services of any known hazards, risks, asbestos, hazardous materials, structural issues, fragile surfaces, electrical risks, plumbing risks, security restrictions or site conditions that may affect the works before commencement.
  • CSA Property Services submits quotes and estimates on the basis that the site is free from asbestos and other hazardous materials, unless specifically disclosed in writing. CSA Property Services, its employees, agents, contractors and subcontractors will not be liable for any cost, claim, damage, demand or expense related to or arising from the existence of asbestos or hazardous materials on site, whether latent or otherwise.
  • Unless specifically included in writing, quotations and estimates do not include asbestos removal, hazardous material removal, structural engineering, council approvals, permits, after-hours work, emergency call-outs, specialist access equipment, traffic management, extensive make-good works, landscaping, concrete works, paving, painting or other works outside the stated scope.
  • Where excavation, drilling, cutting, fixing, plumbing, electrical, drainage, groundskeeping or repair works are required, quotations and estimates are based on ordinary and accessible site conditions unless otherwise stated in writing.
  • CSA Property Services will not be responsible or liable for any loss, claim, damage or proceedings of any kind arising from services, pipes, wires, conduits, drains, irrigation, cabling, structural elements or other items that are buried, concealed, unseen or not disclosed before works commence. Any repair work required as a result of buried, concealed or undisclosed services being disturbed will be at the client’s expense.
  • Existing soils, surfaces or materials will be reinstated only where specified in writing. Landscaping, paving, concrete, painting, finishes, shrub, plant or lawn replacement are not included in quotations or estimates unless specifically stated in writing.
  • CSA Property Services will take reasonable care when carrying out all works. However, CSA Property Services does not accept responsibility for pre-existing damage, wear and tear, deterioration, corrosion, water damage, poor workmanship by others, structural defects, concealed defects or damage arising from materials, surfaces or fixtures that are aged, weakened, unstable or unsuitable.
  • CSA Property Services does not accept responsibility for damage to property during works where such damage is caused by pre-existing conditions, concealed defects, undisclosed site issues, client instructions, third-party interference or factors outside CSA Property Services’ reasonable control.
  • Any goods, materials, fixtures, fittings or equipment supplied by CSA Property Services remain the property of CSA Property Services until payment is received in full.
  • If an account is not paid by the customer when due, CSA Property Services may charge interest on the outstanding amount at the rate of 4% above the interest rate prescribed under Section 32 of the Supreme Court Act 1935 (WA), calculated from the date the monies became payable until paid in full.
  • If an account is not paid by the customer when due, the customer will be liable for any debt recovery costs, legal fees and expenses incurred by CSA Property Services as a consequence of the delay in payment.
  • CSA Property Services may suspend further services, cancel scheduled works or commence recovery action without further notice if accounts remain unpaid for more than 30 days.
  • CSA Property Services reserves the right to amend these Terms & Conditions from time to time. The current version published on this website will apply unless otherwise agreed in writing.